Play Smart. Play Safe.
At jilico, we believe gaming should always be fun — never a source of stress or financial hardship. Our responsible gaming program gives every Filipino player the tools, information, and support they need to stay in control.
Minimum Age to Play
Support Available
Player Protection Tools
Cost to Self-Exclude
Our Commitment
jilico is one of the Philippines' most trusted online gaming platforms, and with that trust comes a serious responsibility. We are fully committed to providing a safe, fair, and transparent gaming environment for every Filipino player — from Manila to Cebu, Davao to Quezon City.
Responsible gaming isn't just a checkbox for us. It's built into the core of how jilico operates. We comply with PAGCOR regulations and actively invest in tools and education that help players make informed decisions about their gaming habits.
Whether you're a casual player who enjoys a few rounds of slots on the weekend, or a regular who plays daily, jilico's responsible gaming features are always available — free of charge, no questions asked.
jilico's Responsible Gaming Pledge: We will never encourage players to chase losses, exceed their personal limits, or continue playing when they have indicated a desire to stop. Player wellbeing always comes first.
In the Philippines, casino-style gambling is legally restricted to individuals aged 21 years and older. jilico strictly enforces this age restriction across all games and services on the platform.
All new jilico accounts are subject to age verification as part of our Know Your Customer (KYC) process. Players who cannot verify their age will not be permitted to deposit, play, or withdraw on jilico. Any account found to belong to a person under 21 will be immediately closed and all funds returned.
⚠️ If you are under 21, please do not attempt to register on jilico.
Know the Signs
Problem gambling can affect anyone — regardless of age, income, or background. The earlier it's recognised, the easier it is to address. jilico encourages all players to regularly check in with themselves and be honest about their gaming habits.
If you answer "yes" to several of the questions on the right, it may be time to take a break, set stricter limits, or consider self-exclusion. Remember: gambling is addictive. Know when to stop.
jilico's support team is available 24/7 to help you access any of our responsible gaming tools. There is no shame in asking for help — it's the smart thing to do.
Ask yourself honestly — do any of these apply to you?
Do you spend more money on gambling than you originally planned, or more than you can comfortably afford to lose?
Do you find yourself thinking about gambling frequently — planning your next session, or replaying past wins and losses in your mind?
Have you tried to cut back or stop gambling but found it difficult or impossible to do so?
Do you gamble to escape stress, anxiety, boredom, or personal problems — rather than purely for entertainment?
Have you borrowed money, sold belongings, or neglected bills in order to fund your gambling?
Have family members, friends, or colleagues expressed concern about your gambling habits?
Do you feel restless, irritable, or anxious when you are not able to gamble, or after losing a session?
Have you ever chased losses — continuing to play in an attempt to win back money you have already lost?
If you answered yes to 3 or more questions, we strongly encourage you to use jilico's self-exclusion or limit-setting tools, or contact our support team for guidance.
Player Protection
Every tool below is available to all jilico players at no cost. Access them anytime through your account settings or by contacting our support team.
Set daily, weekly, or monthly deposit limits on your jilico account to keep your spending within a budget you're comfortable with. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period.
Set a maximum session duration for your jilico gaming sessions. When your time limit is reached, jilico will display a clear notification and, if you choose, automatically log you out. This helps prevent extended play sessions that can lead to impulsive decisions.
Define the maximum amount you are willing to lose in a given period. Once your loss limit is reached, jilico will automatically suspend your ability to place further bets until the limit period resets. This is one of the most effective tools for preventing chasing losses.
Enable periodic reality-check pop-ups that remind you how long you've been playing and how much you've spent. You can also activate a cool-off period of 24 hours, 7 days, or 30 days — during which your jilico account will be temporarily suspended from gameplay.
If you feel you need a longer break, jilico's self-exclusion tool allows you to block access to your account for a minimum of 6 months, up to a permanent exclusion. During self-exclusion, you will not receive any promotional communications from jilico. This cannot be reversed early.
You may permanently close your jilico account at any time by contacting our support team. Any remaining balance will be returned to your verified withdrawal method. Account closure for responsible gaming reasons is processed with priority and without delay.
Step by Step
Setting up responsible gaming tools on jilico takes less than two minutes. You don't need to call anyone or fill out complicated forms — everything is available directly in your account settings.
If you ever have trouble finding a tool or need help activating self-exclusion urgently, our 24/7 support team is always ready to assist. Just reach out and we'll take care of it right away — no judgment, no delay.
Visit the jilico Login page and sign in with your registered email and password. Make sure you're on the official jilico platform.
Click on your profile icon in the top-right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All available tools — deposit limits, session limits, loss limits, cool-off, and self-exclusion — are listed here.
Select the tool you want to activate, enter your preferred limit or duration, and confirm. Restrictions take effect immediately. Limit increases require a mandatory 7-day waiting period.
If you need urgent help — especially for self-exclusion — contact jilico's 24/7 support team directly. We will process your request immediately and confirm via your registered email.
Six pillars that define how jilico approaches player safety and responsible gaming every single day.
jilico provides clear, honest information about the odds of winning, the nature of random outcomes, and the risks of problem gambling. We believe informed players make better decisions — and we're committed to keeping you informed.
Our responsible gaming team actively monitors player behaviour patterns for signs of problem gambling — such as extended sessions, rapid deposit sequences, or sudden changes in play style. We may reach out proactively if we identify a concern.
Reaching out for help takes courage. jilico's support team is trained to handle responsible gaming requests with empathy, discretion, and zero judgment. Whether you need a quick cool-off or a permanent self-exclusion, we're here to help — not to question your decision.
Players who activate self-exclusion or request a cool-off period are automatically removed from all jilico promotional communications — including bonus offers, SMS notifications, and email campaigns. We will not try to lure you back while you're taking a break.
jilico operates in compliance with PAGCOR's responsible gaming guidelines and Philippine gaming regulations. Our responsible gaming framework is regularly reviewed and updated to align with the latest regulatory requirements and best practices in the industry.
jilico strictly prohibits access by anyone under 21 years of age. We use age verification during registration and KYC processes to enforce this. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
Simple habits that keep gaming fun and under control — straight from jilico's responsible gaming team.
Set a budget before you play. Decide how much you're comfortable spending before you open jilico — and stick to it, win or lose.
Treat losses as the cost of entertainment. Never view gambling as a way to make money or recover financial losses. The house always has an edge.
Take regular breaks. Step away from the screen every hour. Grab a snack, stretch, or chat with family. Fresh eyes lead to clearer decisions.
Never gamble under the influence. Alcohol and stress impair judgment. Play jilico only when you're clear-headed and in a positive state of mind.
Balance gaming with other activities. Make sure gaming is just one part of a full, balanced life — not a replacement for social connection, hobbies, or responsibilities.
Use jilico's tools proactively. Don't wait until gambling becomes a problem. Set deposit and session limits now, while you're in control — it's the smart move.
Play Responsibly
Join thousands of Filipino players who enjoy jilico responsibly every day. Set your limits, use our tools, and play with confidence knowing that jilico always has your best interests at heart.
Start Playing Responsibly21+ only · PAGCOR regulated · Gambling is addictive. Know when to stop.